PorchSidePickup

Contact & Support

Questions, problems, or ideas? We'd love to hear from you.

For order questions, please contact the seller directly through the WhatsApp button on your order page.

Or email [email protected]

Common questions

How do I create a shop?

Tap “Create your free shop”, sign up with your email, then add your shop name, products and your first weekly menu.

How does pickup work?

When you order, you choose a pickup time. The seller confirms your order and you collect it at their pickup spot.

How do I find my order?

Use the link in your confirmation email, or the Find my order page with your order number.

How do I contact a seller?

Use the “Ask a question on WhatsApp” button on the seller’s shop page or your order page.